Lodging a Complaint
In case of suspected violation of labour legislation by the employer, natural or legal persons may lodge a signal/complaint either directly at the Regional Labour Inspectorate with territorial competence (hereinafter RLI), or through the State Labour Inspection Office (hereinafter SLIO). The territorial competence of the RLI to perform inspection arises from the place where the work was performed.
In case of suspected violation of labour legislation by the employer, natural or legal persons may lodge a signal/complaint either directly at the Regional Labour Inspectorate with territorial competence (hereinafter RLI), or through the State Labour Inspection Office (hereinafter SLIO). The territorial competence of the RLI to perform inspection arises from the place where the work was performed.
In the event of an inspection of compliance with labour regulations performed on the basis of a complaint by Labour Inspection authorities, the person who lodged the complaint shall be informed in writing of the outcome the performed inspection that relates to him/her.
When lodging a complaint, it is recommended that copies of relevant documents proving the described issues are attached (e.g. employment contract, wage statement, confirmation of employment, payslips, etc.). It is important to properly identify the employer to whom the signal points, i.e. (business) name, registered office, corporate ID, place of work, if different from the registered office. It is possible to lodge a complaint in writing by post, electronically (e.g. by e-mail, data box), in person, or by phone, to the relevant RLI, or to the SLIO, or at their contact points. It is important to provide data referred to above that are correct when a complaint (requesting an inspection) is lodged.
To submit a complaint, you can use this electronic form, in which we ask for the detailed completion of all its fields. Please be also informed you that if the mandatory fields (marked with an asterisk symbol *) are not filled in by the complainant, the complaint requesting an inspection cannot be accepted for further processing.
In the event that further details about the given issue are needed, and in order to be able to send back information about the inspection result, it is important that the complainant provides his/her name, contact address, telephone or other contact. Labour Inspection bodies are legally obliged to keep the complainant’s identity confidential, as well as to protect his or her personal data. At his/her written request, the inspection performing inspector may be exempted from his/her confidentiality.
Please be also advised that Labour Inspection authorities are not authorized to resolve individual employer-employee disputes. These are solely for the Courts to handle, since only a Court with jurisdiction is authorized to hear and decide employer-employee disputes regarding employment claims.
CLICK HERE TO LEARN ABOUT COMPLAINTS THAT CANNOT BE HANDLED BY LABOUR INSPECTION AUTHORITIES
- Assistance to employees in the event of the employer's insolvency (e.g. searching for employers unable to pay their debts, demanding satisfaction of wage claims) – falls within the remit of the relevant Regional Branch of the Labour Office of the Czech Republic
- Average monthly net earnings for the purpose of granting unemployment benefits – falls within the remit of the relevant Regional Branch of the Labour Office of the Czech Republic
- Confirmation of taxable income, non-payment of taxes, etc., i.e. matters relating to taxes – falls within the remit of the relevant Tax Authority
- Social insurance (pension and sickness insurance, maternity and parental allowance, failing to issue the employment record for pension insurance or populating it with incorrect data) – falls within the remit of the relevant Social Security Administration Authority
- Health insurance – falls within the remit of the relevant health insurance company
- Material need benefits – falls within the remit of the relevant regional branch of the Labour Office of the Czech Republic
- Recognition of an accident at work (occupational accident) for an employee affected by the accident – in the event of a dispute with the employer, the final decision falls within the jurisdiction of the competent Court
- Recognition of an occupational disease – falls within the remit of healthcare facilities and Regional Public Health Offices
- Complaints regarding hygiene requirements in working environment (lighting, ventilation, temperature, noise, provision of protective beverages in the workplace, weight limits for manual handling of loads) – falls within the scope of Regional Public Health Offices
- Decision on the classification of works into categories (works categorization) – falls within the competence of of Regional Public Health Offices
- Recovery of an employer's debts towards employees – falls within the jurisdiction of the competent Court